FAQ

Do the gate arms come in custom sizes?

The gate arms come in two sizes. 12 foot and 17 foot. The customer can cut the arm down to any size. Just use a saw and cut the arm and the LED light at the same time. A maximum of only 3 LEDs can go out.

What if just the LED strip is bad?

Remove the white rivet by the LED connector on the arm. Carefully pull the LED strip out from the end of the arm. Slide a new LED strip into the arm making sure not to pull hard on the white power connector cable. The cable will rip off the LED strip. Having two people really helps. One to pull and one to feed the LED strip in.

Should you use the screw on adapter on the breakaway connector?

Not on the red and green LED arm the screw on connector should not be screwed on so that when the gate is hit the breakaway connector can break away without ripping the cable and half.

On the red LED arm the connector just plugs in and you would not have to worry about the connector been split into or broken when the arm is hit.

What if the RGB LED arm does not turn green when in the full upright position?

Make sure the color cam is adjusted to go over the reed switch when the arm is locked open. Once the LEDs turn green move the color cam a little bit more over the Reed switch. I the arm level? Make sure when the arm travels to the down position the color cam turns away from the reed switch not over the reed switch as it will make the LEDs switch colors multiple times.

Why does the gate arm fit so tightly in some of the operator arm brackets?

We have made our new gate arm just a little bigger for BIG reasons. All of operator arm brackets are different in size. This is because of many different reasons i.e. Arms being hit, age of operator, manufacturing tolerance. Any gate arm that is loose in the arm bracket will surely brake the arm at the end of the arm bracket or loosen the nylon nuts. This is a very important change that we have intentionally made so all gate arm will fit snug or very tight in all arm brackets.

Why does the gatearm fit so tightly in some of the operator arm brackets?

We have made our new Gatearms just a little bigger for BIG reasons. All of operator arm brackets are different in size. This is because of many different reasons i.e. Arms being hit, age of operator, manufacturing tolerance. Any Gatearm that is loose in the arm bracket will surely brake the arm at the end of the arm bracket or loosen the nylon nuts. This is a very important change that we have intentionally made so all GATEARMS will fit snug or very tight in all arm brackets.

How do I keep the breakaway connector from rusting?

We’ve added dielectric grease to the breakaway connector when you purchased the arm. Dialectic grease should be used to keep the breakaway connector from rusting.

What type of bolts/nuts are recommended?

Make sure NOT to use the (2) old 3 1/2 inch bolts or old nylon nuts. The (2) arm bolts that came with your install kit for your LED arm are shorter than the factory bolts.

If you have a high voltage license...

If you have a high voltage license. Hard wire the power cord for the 12VDC power supply with all the other high voltage wires for a cleaner install.

How many meters can I connect?

Never connect more than (1) 3 meter or 4 meter RGB meter LED strip to the supplied Reed switch. Buy an inexpensive Altronix relay module and have the reed switch trip the relay module and hook the green and red LED wires to the common, normally open and normally closed contacts.

How to take off beanies without cutting the wires?

Without having to cut and resplice the four connecting wires for the LED arm if you need to take off the (4) beanies for the install kit use Klines and squeeze the beanies in the opposite direction in which they were squeeze down and try to pull the wires out of the beanies as you apply pressure to the beanies. The wires will 100% come out so that you can pull out and reattach a new 48 inch extension power cable or reed switch without having to redo all the wiring.

What should I do if the LED lights are blinking?

If the LED lights are blinking the power supply is probably bad and needs to be replaced.

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